SkillLayer SkillLayer v0.4 / INDEXING Request access
SERVICES-AS-A-SKILL / EST. 2026 / SOC 2 / ISO 27001 / GDPR

Turn operational chaos into disciplined intelligence your agents can use.

SkillLayer listens to your Slack, docs, tickets, and decisions, extracts the domain knowledge that actually runs the business, and compiles it into evidence-backed, human-approved Skills Files ready for any agent.

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SkillLayer operations dial SKILL.LAYER / OPS-DIAL SIGNAL / EVIDENCE / APPROVAL N=12,408
FIG. 01 342K

messages observed daily

FIG. 02 1,284

skills compiled, version-locked

FIG. 03 99.4%

evidence-traceable outputs

FIG. 04 47 min

median draft to approved

Section 01 / Listening

Your knowledge already exists. It is just scattered.

SkillLayer connects through read-only adapters to the systems where decisions are actually made. It indexes message-by-message and document-by-document, never moving data or training third-party models.

Slack 1.2M msgs
Notion 48K pages
Linear 12K issues
Gmail 320K threads
GitHub 8.4K PRs
Calendar 9K meetings
Salesforce 61K records
Zoom 4.1K calls
FIG. 02 / 14 ADAPTERS, READ-ONLY, SOC 2 SCOPED + 26 MORE
Section 02 / Transformation

Five stages. One precise instrument.

Each stage advances knowledge toward something an agent can act on safely. No stage runs without the previous one signing off. The pipeline is auditable end to end.

I
OBSERVE

Signal

Source knowledge

Continuous read of Slack, docs, tickets, and calls. Every fragment is timestamped, attributed, and hashed.

II
CITE

Evidence

Linked and cited

Recurring patterns become candidate facts. Each cites three or more independent sources before promotion.

III
COMPILE

Draft Skill

Compiled procedure

An executable procedure with preconditions, steps, escalation paths, and refusal rules, drafted but never published.

IV
REVIEW

Approval

Human, accountable

A named operator reviews evidence beside the draft. Comments, redlines, and approvals are versioned.

V
DEPLOY

Skill File

Agent-ready

Signed, version-locked artifact. Drops into Claude, OpenAI, internal agents: same interface, same guarantees.

FIG. 04 / Compilation diagram
Slack thread 1,204 msgs Notion doc v.18 Linear OPS-2204 decision Evidence ledger 3 citations Draft skill v0.3 exec procedure COMPILE
FIG. 05 / Guarantees

Every compiled skill carries its receipts.

  • 3+ independent source citations
  • approver name, timestamp, redline diff
  • refusal and escalation rules attached
  • version-locked, signed, reproducible
Section 03 / Artifact

The Skills File. One artifact, total accountability.

Open, declarative, signed. A Skills File is a single human-readable document that an agent loads at runtime, and that your compliance team can read on a Tuesday.

preconditions what must be true before the skill runs
procedure ordered, named steps with branching
evidence links back to source messages and docs
refusal explicit conditions for handoff to a human
version semver, signature, approver, timestamp
refund_legacy_account.skill.md APPROVED / v1.4.0 
---
name: refund_legacy_account
version: 1.4.0
approved_by: maria.okonkwo@acme.com
approved_at: 2026-04-22T14:08Z
signature: 0x8a4f...c12e
---

# Skill: Refund a legacy-plan account

## Preconditions
- account.plan in { "starter-2019", "team-2019" }
- refund_amount <= $10,000 USD
- requester_role in { "csm", "support_lead" }

## Procedure
1. Verify account is in good standing.
2. if amount > $2,500 require finance.review()
3. Open Stripe refund, full or partial.
4. Annotate Salesforce: reason code, evidence link.
5. Notify customer using template T-217.

## Evidence
- slack://#ops-runbook/p1714382100
- notion://customer-tiers#refunds v.18
- linear://OPS-2204 decision

## Refusal
- if requester is unverified: halt, page #ops-oncall
- if amount > $10,000: halt, escalate to CFO
3 citations / 1 approver / signed compatible: claude / openai / vertex / internal
Bytes1,284
Citations3
Last review18 d ago
Section 04 / Human in the loop

Approval is the load-bearing wall.

No skill ships without a named operator's signature. Reviewers see the draft, the evidence, and the diff against the previous version, side-by-side.

1,284skills under management
62named approvers across 14 teams
100%cryptographic signature coverage
0skills shipped without evidence
VERSION LEDGER / refund_legacy_account live
✓
v1.4.0 APPROVED Apr 22
maria.okonkwo

Add CFO escalation above $10K.

✓
v1.3.2 APPROVED Mar 14
dion.park

Tighten preconditions; pin template T-217.

•
v1.3.0 SUPERSEDED Feb 02
auto

First public release. Cited 3 sources.

•
v1.2.0-rc REJECTED Jan 27
maria.okonkwo

Refused: missing finance handoff.

PENDING REVIEW v1.5.0-draft IN QUEUE
APPROVERS / OPS
MODPJKARTS+57
Section 05 / Deployment

Drop-in for any agent runtime: same skill, same proof.

Skills Files are model-agnostic. The same compiled, approved skill loads into Claude, OpenAI, Vertex, or your internal agent and produces auditable behavior on the other side.

1.2K/day
Customer Support Agent SKILLS LOADED / 64
184/day
Finance Ops Agent SKILLS LOADED / 64
62/day
Procurement Copilot SKILLS LOADED / 64
418/day
Field Engineering SKILLS LOADED / 64
EXAMPLE / AGENT INTEGRATION
import { SkillLayer } from "@skilllayer/sdk";

const layer = new SkillLayer({ org: "acme", env: "prod" });

const refund = await layer.skill("refund_legacy_account@^1.4");

agent.use(refund, { policy: "strict", telemetry: true });
CONTROL PLANE

You can pull a skill from production in one click.

LIVESTAGEDHALT
Section 06 / Field reports

Operators trust it because they can read it.

“ 01 / 03
We retired four runbooks the day SkillLayer went live. Our agents stopped guessing.
Maria Okonkwo VP Operations / Northwind Logistics
“ 02 / 03
Audit committee asked where an agent decision came from. We sent them a Skills File. That was it.
Dion Park Chief Compliance Officer / Helix Health
“ 03 / 03
The version history is the part that sold us. We can prove what we knew and when.
Asha Ramachandran Head of AI / Civica Bank
NORTHWIND HELIX CIVICA MERIDIAN ATELIER OBSIDIAN
Section 07 / Begin

Make your operations governable.

Pilot in two weeks. Read-only adapters, your evidence, your approvers. We compile the first ten skills with you, in person.

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SOC 2 / TYPE II ISO 27001 GDPR / DPA READY